Everyone talks about big data, but volumes of data that do not provide insights do not help your business. You need to blend your source data creating meaningful, usable information, which can be visualized into actionable insights that provide value to your business.
The basics of success in business remain as simple as you must supply a product or services that people need because it solves a problem for them and you must get it in front of them when they need it at a price they can afford. That encapsulates the basic premise of business economics in a quick, efficient summary.
Far more than just an industry buzz phrase, robotic process automation (RPA) provides a way for your business to automate mundane processes with software that typically takes the time of humans. Rather than replacing humans, RPA provides a way for you to free up their time for more important things.
Two buzzwords of today’s business world – robotic process automation and artificial intelligence – can provide your business with improved customer service, better marketing advice, help you make better financial decisions and assist you in achieving much more. Let’s delve into them to give you a better understanding of how they work and what they can help your business do.
The manufacturing industry and field service industry are facing a growing problem – how to capture tribal knowledge from an aging population of workers. At the 2019 Field Service Conference in Amelia Island, FL, this topic was widely discussed amongst industry representatives.
I know you’ve had the nightmare. You know, that one! You are driving along at some unlawful speed down a dark windy road. Typically, there is an urgency to either escape some pursuing peril or there is the overwhelming desire to reach a nebulous destination to accomplish some life or death feat. It doesn’t really matter whether the latter or former is the case. What is constant is the incremental loss of control of the vehicle as you progress down that winding road. You lose control more and more until that final moment in which you are completely at the mercy of the speeding vehicle, which may I add, always seems to occur at the most treacherous stretch of the road. I have come to understand that this nightmare is not unique to me as it is one of the most popular recurring nightmares among Americans.
Open Hand is a community-based provider of nutritious, home delivered meals to those who may otherwise go without food. Starr & Associates became a neighbor of Open Hand approximately four years ago and due to their mission, decided to get involved by providing volunteers for their daily meal packing process. When Open Hand discovered that volunteers from Starr & Associates had expertise in process improvement, they approached us about helping them to address the inefficiencies in their operations. (Open Hand delivers over 5,000 meals per day to 19 counties in metro Atlanta.) Thus, as part of its core mission to be good corporate citizens, Starr & Associates agreed to work with Open Hand to enhance the experience of their volunteers and to make recommendations that would enable the organization to be more efficient in the preparation and delivery of its meals.
With the recent pandemic forcing more companies to shift to an increasingly more remote work model, companies are discovering that they don’t know who their employees truly are yet or how their work should be done remotely. Make sure you’re online during business hours you’re told. Ok, so cover your um, bases, you think. Don’t let that green light in Skype or Microsoft Teams change to any other color but red. Red means you’re SUPER busy. Green means you’re busy – maybe, maybe not. Available? In theory, yes. But you could have trained the retired old lady next door to refresh that green light all afternoon while you snuck out for a round of golf.