Strategy

S&A uses a customized approach to
support growth and higher profits.

Business Analytics

S&A produces actionable results
that improves performances.

Business Intelligence

S&A uses business intelligence to capture
insights hidden in unstructured data.

Technology Management

S&A uses technology to help you
achieve your workforce goals.

Experience And Knowledge For Using Data To Create Outstanding Customer Experiences

Even with great tools, data mining and analytics is challenging. Starr & Associates (S&A) understands how to use industry-standard software and practices to create evidence-based strategies for building more efficient, responsive, competitive, and customer-focused organizations.
Many of our clients are in private or public industries where end-customer satisfaction is critical to marketplace success. To optimize the customer experience at these organizations, we use our expertise to explore data stores and key processes.
Through analysis and observation, we assess your employees and technologies and identify opportunities for improving workflow efficiency, performance, and effectiveness.

In the process of ensuring a better experience for your customers, we help you to introduce repeatable processes that enable your organization to deliver consistent results even as business conditions change. As needed, we provide you with reports, dashboards, and balanced scorecards that allow you to continue improving your operation long after our project is concluded.
For our trusted partners, our structured approach to management improvement enables us to create effective roadmaps for optimizing technology along with employee skills, productivity, and efficiency. If you want to implement practical, sustainable, and effective solutions for enhancing customer experiences and internal operations, contact us today to schedule a free, onsite assessment interview.

  • Starr & Associates is extremely effective in combining through complex and messy data sets to better understand the needs of an organization. They have the right mix of experience, expertise and analytical tools to help identify the pain points of an organization. Their advantage is that they quickly learn to leverage any technology platform to harness and manipulate data. This allows them to function without dependence upon any one technology platform, thus providing them greater agility and flexibility.

    R. Arenas
    IT Manager, AES Corp.
  • S&A has a unique blend of strategic advice supported by sound fundamental data and analysis. Their guidance in management decision making is logical, data-driven and sound. Interestingly, their creativity is not limited by their strong mastery of data and various analytical methodologies. They are excellent at addressing complex business problems!

    J. Roberts
    President, Global Pitch, LLC

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S&A facilitating a round table discussion about predictive analytics. #Fieldservicefall #PredictiveAnalytics ... See MoreSee Less

S&A facilitating a round table discussion about predictive analytics. #Fieldservicefall #PredictiveAnalytics