Even with great tools, data mining and analytics are challenging. Starr & Associates (S&A) understands how to use industry-standard software and practices to create evidence-based strategies for building more efficient, responsive, competitive, and customer-focused organizations.
Many of our clients are in private or public industries where end-customer satisfaction is critical to marketplace success. To optimize the customer experience at these organizations, we use our expertise to explore data stores and key processes.
Through analysis and observation, we assess your employees and technologies and identify opportunities for improving workflow efficiency, performance, and effectiveness.
As business intelligence deepens, so does our ability to solve complex problems and form fundamental strategies that drive business decisions. With that, risks become less risky, opportunities become more abundant and the inevitable incorporation of technology means more information that will consistently and certainly lead to larger gains in efficiency and profits.
Rest assured, the business landscape now and into the future will be anything but predictable. Whether you are improving your current operations, modernizing a company, or revolutionizing an industry, being able to transform a business requires some very real, fundamental, and highly critical components that need attention now! We utilize “The Four C’s” to assess, strategize and implement enterprise transformation:
Calling: Enables the understanding of enterprise strengths and gaps that propel them toward their calling.
Capability: The enterprise must evaluate its current capabilities and identify strengths and gaps that propel them toward their calling.
Capital: May determine transformation feasibility, options and/or time frames.
Culture: A transformation plan that addresses culture is only as good as the people that must execute it.
ACHIEVE MARKETPLACE SUCCESS TODAY!
Starr Associates provided my company with extremely helpful advice and common sense business planning for growth. I'm looking forward to seeing the benefits of the implementative tool that has been put into practice.
Starr Associates meet with our business with a fresh pair of eyes and listened intently to our frustrations. Starr Associates was able to see opportunities from a fresh perspective and offer help and advice.
Find Field Service Efficiencies Using a Lean Six Sigma Approach
Field service management has always been challenging, as you rarely know exactly what's happening when your personnel are on the job and interacting with customers. This can introduce a great deal of variability in service levels, which doesn't always lead to great customer experience. From system inputs to scheduling, see how the structure of Six Sigma or lean manufacturing can be leveraged to provide efficiencies and improve service for field staff.