satisfaction Archives - Starr & Associates

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21 May 2018

Using IoT Data to Improve Customer Satisfaction

21 May 2018 Process Improvement customer, improve, Internet of Things, IoT, satisfaction

The IoT is an assortment of technologies that are all connected to the Internet, such as smartphones, tablets, televisions, and even some household appliances. Not only does the IoT enhance the usefulness of many devices, but it can also collect data that companies can use to improve customer satisfaction.

21 May 2018

How an EAP Can Drive Employee Satisfaction

John Tardy

21 May 2018 Process Improvement data, EAP, employee, Employee Assistance Program, satisfaction

Having an Employee Assistance Program (EAP) with any size company is highly advisable, especially as businesses continue to grow and recruits are hired over time. Ensuring employees are motivated, satisfied, engaged, and encouraged is a way to ensure positive possibilities in any industry.

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