Analytics Is a Team Sport

By: John Tardy

One of the things I enjoy about our work in analytics is the variety of business problems we solve. While the specifics of the problem vary, our overall objective is always to derive value from the data. Putting the client’s needs first means that we adjust our approach to best fit the situation rather than fixate on a specific tool or pre-selected solution. This variety makes the work exciting, but it also creates challenges in staffing the appropriate skills. Over the years, I have come to refer to our solution to this challenge with the phrase “Analytics is a team sport.”

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Using Predictive Analytics to Plan Inventory to Support Product Warranty Claims

Using Predictive Analytics to Plan Inventory to Support Product Warranty Claims

Understanding Predictive Analytics and Predictive Understanding

The term predictive analytics refers to the analysis of existing data to create forecasts that when properly applied, help avoid future problems. While kaizen helps spot problems live on the manufacturing floor, using predictive understanding methods provides an opportunity to:

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Find Field Service Efficiencies Using a Lean Six Sigma Approach

Find Field Service Efficiencies Using a Lean Six Sigma Approach

Field service management has always been challenging, as you rarely know exactly what’s happening when your personnel are on the job and interacting with customers. This can introduce a great deal of variability in service levels, which doesn’t always lead to great customer experience. From system inputs to scheduling, see how the structure of Six Sigma or lean manufacturing can be leveraged to provide efficiencies and improve service for field staff.

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Why Strategic Plan Implementations Fail

Why Strategic Plan Implementations Fail

You’ve spent weeks or perhaps even months going through the strategic planning process, often burning through hundreds of hours of staff time to craft ideal strategies. Yet, within only a few months you find that plans are beginning to morph and slowly shift direction away from your hard-won strategies. Without clear ownership of the project, executive buy-in and consistent communication, it’s difficult to drive for successful implementation of your strategies.

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Overcoming Pitfalls in Large Capital Projects

Overcoming Pitfalls in Large Capital Projects

While problems may seem unavoidable, you can avoid pitfalls and ensure the success of your large capital install projects. Your current projects can provide a learning experience if you identify the pitfall or failure it’s experiencing, then re-focus to get it back on track. You can then start your next project out right the first time. Read on to find out how.

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Reverse Logistics: Why Returns Are so Important Today in Driving Customer Loyalty

Reverse Logistics: Why Returns Are so Important Today in Driving Customer Loyalty

Reverse logistics occurs after the sale. It includes an array of potential activities that recapture value and extend the lifecycle of the item. For example, consumers in many states participate in bottle return of glass soda pop bottles. Returning the bottles nets them a few cents and enables the manufacturer to cut costs by recycling the bottles. That small discount adds up to customer loyalty.

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