Your business processes determine how efficiently your employees create the company’s services or products. They drive the milestones in your business plan, so you reach your goals. Periodically reviewing and revamping your business processes can result in cost savings and efficiency improvements.
Understanding Predictive Analytics and Predictive Understanding
The term predictive analytics refers to the analysis of existing data to create forecasts that when properly applied, help avoid future problems. While kaizen helps spot problems live on the manufacturing floor, using predictive understanding methods provides an opportunity to:
Business forecasts only do so much. They cannot tell you the exact times of day you’ll likely serve the most customers. They merely let you know the average number of customers per day you’ll serve and an average of how frequently. A simulation, however, can replicate the real-world event in a computer model or, in some cases, a live-action role-play.
Field service management has always been challenging, as you rarely know exactly what’s happening when your personnel are on the job and interacting with customers. This can introduce a great deal of variability in service levels, which doesn’t always lead to great customer experience. From system inputs to scheduling, see how the structure of Six Sigma or lean manufacturing can be leveraged to provide efficiencies and improve service for field staff.
You’ve spent weeks or perhaps even months going through the strategic planning process, often burning through hundreds of hours of staff time to craft ideal strategies. Yet, within only a few months you find that plans are beginning to morph and slowly shift direction away from your hard-won strategies. Without clear ownership of the project, executive buy-in and consistent communication, it’s difficult to drive for successful implementation of your strategies.
Your suppliers comprise a key component to your success. You can’t run a product-driven business or a service-oriented business without positive vendor relationships. That’s why vendor management really means relationship management. It can present challenges, but effective management results in a stronger business.
While problems may seem unavoidable, you can avoid pitfalls and ensure the success of your large capital install projects. Your current projects can provide a learning experience if you identify the pitfall or failure it’s experiencing, then re-focus to get it back on track. You can then start your next project out right the first time. Read on to find out how.
Reverse logistics occurs after the sale. It includes an array of potential activities that recapture value and extend the lifecycle of the item. For example, consumers in many states participate in bottle return of glass soda pop bottles. Returning the bottles nets them a few cents and enables the manufacturer to cut costs by recycling the bottles. That small discount adds up to customer loyalty.
Using cloud solutions opens your workforce to using virtually any Internet-connected device to access and process data. That means everyone gets to use the computing tool with which they feel most comfortable whether it’s the office’s iPads or a Windows computer. Another benefit is your office can purchase exactly the number of licenses it requires, then add to it as it hires office staff.